Privacy Your privacy and security is very important to us and we are committed to providing you with our products to meet your needs in a way that also protects your privacy. When you first give us personal information, or when you purchase a new product from us, we will give you the opportunity to tell us if you do not want to receive information from us about other products. You may change your mind at any time by writing to us or emailing us. We will attempt to keep customer files complete, up to date and accurate. Customers can view the information we hold about them at any time by requesting it in writing. Collecting Information We will limit the collection and use of customer information to the minimum we require to provide our products to our customers, which includes advising our customers about our products, and to administer our business. We may collect personal information about you from a number of sources, including the following: - From you when you agree to purchase a product from us, in which case this may include your contact details, how you will pay for the product and your payment details. - From you when you contact us with an enquiry or in response to a communication from us, in which case this may tell us something about how you use our services. Using Information We may use personal information about you for a number of purposes, including the following. - To help us identify you when you phone us to make an enquiry - for example, we may ask you for your postcode or phone number so we can avoid giving information to someone not authorised to receive it. - To carry out market research and produce statistics. - To contact you (by e-mail, mail or phone) with information about other products from us. We will not use your information in this way unless you have given us your permission. - To help us to run any accounts and products which we provide now or in the future, and to contact you about any improvements to these. - To help prevent or detect fraud or loss. - To respond to enquiries from you. Revealing Information We never reveal any personal information about any of our customers to anyone - unless we are required by law to do so. Protecting Information We will safeguard, according to strict standards of security and confidentiality, any information our customers share with us. No payment details are kept once a purchase has been finalised.  We ask customers not to provide any payment details via email or web-based order forms, and to only provide it to us when we telephone for the information. This is because communications over the Internet, such as e-mails and web-mails (messages sent through a website), are not secure unless they have been encrypted. Your communications may go through a number of countries before they are delivered - this is the nature of the Internet. We cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control. Links This website may contain links to other sites. Please remember that Deville Designs are not responsible for the privacy practices of these other sites. If you have any questions about privacy or security, please do not hesitate to email us.