All
of our jewellery is quality checked before
despatch. If you find an item isn't as you
expected, maybe you just don't like the design
after all or it doesn't quite suit you, don't
worry, you are not obliged to keep it. You can
return items for a refund - please email us to
start the return process. Upon satisfactory
receipt of the goods, a refund will be processed
within 24-48 hours. The following terms
& conditions apply:
1)
Items must be returned within 14 days of
receipt of goods
2)
Items must be returned in perfect condition
and unworn
3)
Items must be returned in adequate packaging (as
we cannot refund items if they are damaged in
transit on their return to us)
4)
It is the responsibility of the customer to pay
for the return postage
5)
For hygiene purposes, any body piercing jewellery
cannot be returned
We
know that finding the right ring size when buying
on-line can be tricky, especially if the ring is a
surprise for someone else and you're not sure of
their size - so you may want to return a ring for
a different size. Or maybe you've bought a
ring but would really like a pendant instead.
Whatever the reason, you are more than welcome to
return an item to exchange for any other item. If
there is a price difference between the items, we
will refund you the difference if it is less, and
we will invoice you if the difference is more.
Conditions above apply.
Our
return address is: 39 Lakes Road, Bromley, BR2
6BN, UK.
